Retail Customer Service Associate — Friendly Help & Merchandising

Goodwill of Central and Coastal Virginia in; Virginia Beach (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate at General Booth Blvd to deliver excellent customer service and support daily store operations. The role emphasizes greeting customers, assisting on the sales floor, processing transactions, and maintaining clean, well-presented displays.

The position requires a High School Diploma or GED (preferred) with no prior experience required and a background check. Evening/weekend availability is expected.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times.
• Greets every customer swiftly upon entering the building and thanks customers at the end of the transaction.
• Engages with customers and roams the sales floor to provide assistance.
• Processes customer transactions quickly and accurately within cash handling guidelines.
• Participates in putting fresh product out on the sales floor.
• Participates in rotating stock.
• Understands and meets the store's Round Up goal as assigned by the manager.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Keeps wrap desks free of clutter.
• Maintains all floor visual presentations such as end caps and displays.

Skills

Customer service

Cash handling

Visual merchandising

Stock rotation

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate at General Booth Blvd to deliver excellent customer service and support daily store operations. The role emphasizes greeting customers, assisting on the sales floor, processing transactions, and maintaining clean, well-presented displays.

The position requires a High School Diploma or GED (preferred) with no prior experience required and a background check. Evening/weekend availability is expected.