Retail Customer Service Associate (Flexible Hours, PTO)

Goodwill-Easter-Seals-M; Roseville (MN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

PTO

Medical insurance

Dental insurance

Vision plans

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a Customer Service Associate to deliver fast, friendly, and accurate transactions at the point of sale. You will help create a welcoming atmosphere for customers and maintain merchandising standards on the sales floor while keeping the store clean and safe.

A typical day includes high-quality customer service, following store policies, and supporting programs that help participants achieve their goals.

Qualifications

• 0-3 years of relevant experience
• High school diploma or equivalent preferred

Responsibilities

• Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations: Follows policies and procedures and executes directives in a timely manner.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.
• Pay Range: $14.55 - $20.01/hr
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Work-life balance: No overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement
• About You: Ability to effectively communicate with supervisors, employees and customers
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills, ability to prioritize
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting
• High level of initiative and self-motivation
• Perseverance and commitment to getting the job done
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
• A typical full-time schedule is 35-40 hours per week and requires:Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; andWillingness and ability to be cross-trained, and to train in new employees.

Skills

Customer service

Independent work

Organizational skills

Attention to detail

Communication

Diversity awareness

Initiative

Cross-training

Education

High school diploma or equivalent

Job description

Goodwill-Easter Seals Minnesota is seeking a Customer Service Associate to deliver fast, friendly, and accurate transactions at the point of sale. You will help create a welcoming atmosphere for customers and maintain merchandising standards on the sales floor while keeping the store clean and safe.

A typical day includes high-quality customer service, following store policies, and supporting programs that help participants achieve their goals.