Customer Service Associate - Flexible Hours & PTO

Goodwill-Easter Seals Minnesota; Rochester (MN); On-site; USD 19,000 - 29,000; Part time

Benefits offered by this job

Flexible hours

Paid time off (PTO)

Medical, dental and vision plans

Employer-paid life insurance

401(k) with employer match

Employee discount

Career development opportunities

Job summary

Goodwill‑Easter Seals Minnesota is seeking a part-time Customer Service Associate to ensure fast, friendly, and accurate transactions at the point of sale, delivering a positive customer experience. You will also stock and maintain merchandising standards while keeping the store clean and safe, supporting the organization's mission and values.

The role emphasizes customer service, teamwork, and adherence to policies, with opportunities for development and a flexible schedule.

Qualifications

• Ability to effectively communicate with supervisors, employees and customers.
• Able to work independently and manage multiple projects simultaneously.
• Excellent organizational and prioritization skills.
• Strong attention to detail and decision-making abilities.
• Commitment to delivering excellent customer service.
• Experience working with diverse populations in human-services settings.

Responsibilities

• Process fast, friendly, and accurate transactions at the point of sale.
• Maintain merchandising standards and keep the sales floor clean and safe.
• Contribute to a welcoming customer experience throughout the store.
• Support training and development of program participants.
• Follow store policies and procedures and contribute to a positive work environment.

Skills

Customer service

Communication

Organizational skills

Time management

Attention to detail

Initiative

Diversity awareness

Education

High school diploma or equivalent

Job description

Goodwill‑Easter Seals Minnesota is seeking a part-time Customer Service Associate to ensure fast, friendly, and accurate transactions at the point of sale, delivering a positive customer experience. You will also stock and maintain merchandising standards while keeping the store clean and safe, supporting the organization's mission and values.

The role emphasizes customer service, teamwork, and adherence to policies, with opportunities for development and a flexible schedule.