Retail Customer Service Associate (Entry-Level)

Dollar Tree; Columbia (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is looking for a Customer Service Associate in Columbia, SC to provide a great shopping experience. You will assist customers, handle transactions, stock shelves, unload deliveries, and maintain cleanliness across the store.

The role requires strong customer service, communication, and problem-solving skills, with physical duties like lifting up to 50 lbs. Part-time hours may apply, with a team-focused work environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store and restock bathrooms, sweep and mop floors, take out trash, and keep areas neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Instruction following

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is looking for a Customer Service Associate in Columbia, SC to provide a great shopping experience. You will assist customers, handle transactions, stock shelves, unload deliveries, and maintain cleanliness across the store.

The role requires strong customer service, communication, and problem-solving skills, with physical duties like lifting up to 50 lbs. Part-time hours may apply, with a team-focused work environment.