Retail Customer Service

EZCORP, Inc.; Las Vegas (NV); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZCORP, Inc. in Las Vegas, NV is hiring for Retail Sales Associate / Retail Customer Service (Pawnbroker). The role involves greeting customers, processing sales and pawn loans, and supporting store operations in a fast-paced environment.

Starting pay ranges with a training path leading to higher positions. The program includes a paid 5-week training, potential raises, a certification path, and opportunities to advance to leadership roles.

Qualifications

• High school diploma or GED is required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well independently or in a team.

Responsibilities

• Greet customers and assist with sales and pawn loans.
• Process sales, loans, and extensions.
• Perform opening and closing store duties and maintain store appearance.

Skills

Customer service

Sales

Multitasking

Communication

Bilingual (a plus)

Education

High school diploma or GED

Tools

POS system

Job description

## Retail Customer ServiceApply: Las Vegas, NV: Full time: Posted Today: JR130335Address: 2200 S. Rainbow Las Vegas, Nevada 89146Brand: EZPawnPay range is based on experience from $14.50 to $16.50We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!**Working for EZCORP is not just a job; it is a career**! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!* Start your career as a Trainee in our 5-week paid training program and earn a **$.50 raise** and promotion to Pawnbroker upon completion of the program* Continue to grow your skills by entering our Pawnbroker Certification Program and earn an **additional $1/hour*** Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position* Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own storeIn addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):* **Free Health Insurance**\\** Competitive Wages* **Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance*** Great Working Hours – Better Than Traditional Retail* 401(k) with Company Match* Generous Paid Time Off* Holiday Pay* Store Discount**Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker)**: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.**Other Retail Sales Associate / Retail Customer Service (Pawnbroker)**: **duties include, but are not limited to:*** Providing excellent customer service by greeting customers, interacting with customers in person and on the phone* Processing sales, loans, and extensions* Performing opening and closing store duties**Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker)** **role include:**As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:* High school diploma or GED* Customer service, cashier, or retail experience* Excellent communication and interpersonal skills* Work well independently and as member of a team* Ability to multitask* Able to pass a criminal background check and drug test (performed after a conditional offer)* Adhere to all Company policies, procedures, and regulations* Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus* Sales background, a plus* Bilingual, a plusBe part of something bigger — EZCORP operates a diverse family of US brands, including **EZPAWN**, **Value Pawn & Jewelry**, **Easy Pawn**, **USA Pawn**, **maX it Pawn**, **Premier Pawn, Cash Pawn, Max Pawn Luxury** as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.\\*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.