Retail Customer Experience & Store Operations Associate

The TJX Companies, Inc.; Knightdale (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Knightdale, NC is seeking an associate to deliver a superior customer experience on the sales floor.

You will engage customers, process transactions, promote credit and loyalty programs, and maintain clean, organized displays in a fast-paced retail environment. Ideal candidates have strong communication skills, the ability to multitask, and a willingness to adapt to changing directions.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Model established customer experience practices with customers and teammates.
• Accurately ring purchases and returns and manage cash with procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store safety, cleanliness, and loss prevention initiatives.
• Assist in store recovery and other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Heavy lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Knightdale, NC is seeking an associate to deliver a superior customer experience on the sales floor.

You will engage customers, process transactions, promote credit and loyalty programs, and maintain clean, organized displays in a fast-paced retail environment. Ideal candidates have strong communication skills, the ability to multitask, and a willingness to adapt to changing directions.