Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; Freeport (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions, and maintain store conditions and safety while supporting merchandise flow and team initiatives.

The role emphasizes excellent service, strong communication, and physical stamina to lift items and stand for extended periods. This position is aligned with our customer-first store environment and payroll practices.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with colleagues and customers.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Strong communication

Teamwork

Physical stamina

Education

High School diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions, and maintain store conditions and safety while supporting merchandise flow and team initiatives.

The role emphasizes excellent service, strong communication, and physical stamina to lift items and stand for extended periods. This position is aligned with our customer-first store environment and payroll practices.