Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; Carroll (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Carroll, IA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, stock shelves, unload trucks, and keep the store clean and organized.

Requirements include a high school diploma or equivalent, strong customer service and communication skills, ability to lift 30–50 lbs, and prior retail or service experience preferred.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Communication skills

Organizational skills

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree in Carroll, IA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, stock shelves, unload trucks, and keep the store clean and organized.

Requirements include a high school diploma or equivalent, strong customer service and communication skills, ability to lift 30–50 lbs, and prior retail or service experience preferred.