Retail Customer Experience Specialist II

Dollar Tree Stores; Bartlett (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate II in Bartlett, Tennessee. The role includes receiving and processing merchandise, maintaining store cleanliness, and managing cash transactions. Candidates should have a high school diploma and prior customer service experience in retail. Strong communication, organizational and problem-solving skills are essential. The position requires physical capability to lift weights and a commitment to a friendly shopping experience for customers.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in a retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise and unloading trucks safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store.
• Ensuring positive, safe, and respectful environment.
• Managing sales transactions at cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Job description

A retail company is seeking a Customer Service Associate II in Bartlett, Tennessee. The role includes receiving and processing merchandise, maintaining store cleanliness, and managing cash transactions. Candidates should have a high school diploma and prior customer service experience in retail. Strong communication, organizational and problem-solving skills are essential. The position requires physical capability to lift weights and a commitment to a friendly shopping experience for customers.