Retail Customer Experience Specialist - Flexible Shifts

Walgreens; Palatine (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Palatine, IL is seeking a Customer Experience Associate to engage customers, assist with products and services, and operate the cash register. You will ensure a friendly checkout process, resolve issues, and support store operations in a fast-paced retail environment.

The role emphasizes greeting customers, providing proactive assistance, handling purchases and exchanges, and maintaining clean, well-merchandised shelves. Weekend/evening availability is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides courteous, friendly, fast, and efficient service at the register and throughout the store.
• Recommends items for sale and handles purchases, returns, and exchanges as needed.
• Maintains store cleanliness, pricing accuracy, and orderly displays.

Skills

Customer service

Greeting customers

Cash handling

Proactive assistance

Tools

Cash register

Job description

Walgreens in Palatine, IL is seeking a Customer Experience Associate to engage customers, assist with products and services, and operate the cash register. You will ensure a friendly checkout process, resolve issues, and support store operations in a fast-paced retail environment.

The role emphasizes greeting customers, providing proactive assistance, handling purchases and exchanges, and maintaining clean, well-merchandised shelves. Weekend/evening availability is preferred.