Retail Customer Experience Specialist - Flexible Schedule

Winners Merchants International, L.P.; United States; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

TJX Companies’ Marshalls store in Monticello, NY is seeking team members to deliver a superior customer experience while maintaining a clean, organized sales floor. You will engage with customers, process purchases, and support merchandise standards in a fast-paced retail environment.

Applicants should be able to lift heavy objects, work a flexible schedule, and collaborate with team members. The role offers associate discounts and a comprehensive benefits package; TJX values diversity and

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment.
• Follow operational, merchandise, and loss prevention standards.
• Cross-train to support multiple areas of the store.
• Ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and safety programs.
• Perform other duties as assigned.

Skills

customer service

communication

organization

multi-tasking

flexible schedule

team collaboration

Tools

POS system

Job description

TJX Companies’ Marshalls store in Monticello, NY is seeking team members to deliver a superior customer experience while maintaining a clean, organized sales floor. You will engage with customers, process purchases, and support merchandise standards in a fast-paced retail environment.

Applicants should be able to lift heavy objects, work a flexible schedule, and collaborate with team members. The role offers associate discounts and a comprehensive benefits package; TJX values diversity and