Retail Customer Experience Specialist - Flexible Schedule

Walgreens; Mountain City (TN); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Mountain City, TN is seeking a Customer Experience Associate to deliver friendly checkout and assist customers with products and services, greeting everyone and resolving questions to ensure a positive store experience.

The role emphasizes using store systems, stocking and merchandising, processing transactions, and handling returns. You will contribute to an efficient, welcoming environment and help maintain curb appeal and safety.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Greet customers and assist with products and services.
• Register purchases and process returns, exchanges, and refunds.
• Suggest items and promote upgrades and companion products.
• Keep counters and shelves clean and well merchandised.
• Maintain inventory and price merchandise as directed.
• Assist with photo area services and web order pickups.
• Ensure compliance with policies and protect assets.
• Provide fast, courteous service at checkout.

Skills

Customer service

Cash handling

Sales recommendations

Merchandising

Inventory management

Teamwork

English fluency

Tools

POS system

Store equipment

Job description

Walgreens in Mountain City, TN is seeking a Customer Experience Associate to deliver friendly checkout and assist customers with products and services, greeting everyone and resolving questions to ensure a positive store experience.

The role emphasizes using store systems, stocking and merchandising, processing transactions, and handling returns. You will contribute to an efficient, welcoming environment and help maintain curb appeal and safety.