Retail Customer Experience Specialist - Flexible Hours

Walgreens; Gardiner (ME); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is hiring for a role in retail customer service. The position emphasizes greeting customers, assisting with products and services, and delivering a friendly, efficient checkout experience across store areas including photo services and web pick-up responsibilities.

The successful candidate will demonstrate English fluency, flexible scheduling, and prior retail exposure, with opportunities to learn store systems and contribute to asset protection and merchandising standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Skills

Customer service

Cash handling

Retail experience

Tools

Store systems

POS system

Store equipment

Job description

Walgreens is hiring for a role in retail customer service. The position emphasizes greeting customers, assisting with products and services, and delivering a friendly, efficient checkout experience across store areas including photo services and web pick-up responsibilities.

The successful candidate will demonstrate English fluency, flexible scheduling, and prior retail exposure, with opportunities to learn store systems and contribute to asset protection and merchandising standards.