Retail Customer Experience Specialist — Flexible Hours

Walgreens; Fredericksburg (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Fredericksburg, VA is seeking a Customer Experience Associate to greet customers, assist with products and services, and provide friendly checkout service. You will operate the cash register, process transactions, and help maintain clean, well-merchandised shelves.

The role emphasizes proactive customer assistance and adherence to store policies. Flexibility to work evenings and weekends is required; prior retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive customer experience.
• Provides courteous, friendly, fast, and efficient service.
• Registers purchases at the cash register and handles cash, returns, exchanges as needed.
• Keeps counters and shelves clean and well merchandised; checks in and prices merchandise as directed.
• Implements asset protection procedures to minimize loss and ensure store security.
• Supports displays and promotional setups; assists with stock rotation and shelf organization.
• Assists with exterior and interior maintenance to maintain clean appearance of store.
• Complies with all policies; maintains respectful relationships with coworkers.
• Completes special assignments as directed.

Skills

Customer service

Cash handling

Store operations

Tools

POS system

Store equipment

Job description

Walgreens in Fredericksburg, VA is seeking a Customer Experience Associate to greet customers, assist with products and services, and provide friendly checkout service. You will operate the cash register, process transactions, and help maintain clean, well-merchandised shelves.

The role emphasizes proactive customer assistance and adherence to store policies. Flexibility to work evenings and weekends is required; prior retail experience is preferred.