Retail Customer Experience Specialist — Flexible Hours

Walgreens; Clinton Charter Township (MI); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a customer-focused team member in Clinton Township, MI to deliver outstanding service at the checkout and throughout the store. You will greet customers, answer questions, and assist with product recommendations while maintaining a clean, well-merchandised environment.

The role emphasizes friendly, efficient service, proactive help, and adherence to store policies. Flexibility for evenings/weekends and prior retail exposure are valued.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Provide courteous, friendly, fast, and efficient service at the register.
• Suggest additional items and trade-ups to customers.
• Maintain clean, organized counters and shelves; handle inventory and price checks.

Skills

Customer service

Cash handling

Retail operations

Communication

Flexibility

Job description

Walgreens is seeking a customer-focused team member in Clinton Township, MI to deliver outstanding service at the checkout and throughout the store. You will greet customers, answer questions, and assist with product recommendations while maintaining a clean, well-merchandised environment.

The role emphasizes friendly, efficient service, proactive help, and adherence to store policies. Flexibility for evenings/weekends and prior retail exposure are valued.