Retail Customer Experience Specialist | Flexible Hours

Walgreens Co.; Augusta (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience and Operations associate to greet customers, assist with products, and resolve issues to ensure a delightful shopping experience.

You will process transactions, manage displays, and support inventory control while upholding store policies and compliance with laws on regulated items. This role also covers web pick-up duties and general store upkeep.

Qualifications

• Fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and assist with products and services; resolve issues for a positive experience.
• Recommends items and performs upselling and cross-selling.
• Process transactions at cash register and handle cash, returns, and exchanges.
• Keep counters and shelves clean and well merchandised; price and restock merchandise.
• Follow asset protection procedures to minimize loss and comply with laws on regulated items.
• Build and maintain displays; manage promotions and seasonal resets.
• Rotate stock using FIFO; assist with stock rotation and shelf management.
• Have working knowledge of store systems and equipment; assist in the photo area.
• Manage web pick-up orders: monitor, pick, and deliver to customers.
• Maintain store condition and assist with maintenance tasks.
• Follow company policies and complete special assignments.

Skills

Customer service

Cash handling

Inventory management

Merchandising

Communication

Flexible schedule

Tools

POS systems

Store equipment

Job description

Walgreens Co. is seeking a Customer Experience and Operations associate to greet customers, assist with products, and resolve issues to ensure a delightful shopping experience.

You will process transactions, manage displays, and support inventory control while upholding store policies and compliance with laws on regulated items. This role also covers web pick-up duties and general store upkeep.