Retail Customer Experience Specialist

dollartree; West Jordan (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in West Jordan, Utah is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, unload trucks, and maintain store cleanliness. The role emphasizes safety, courtesy, and efficient service in a fast-paced environment.

Prior retail or customer service experience is preferred, with the ability to follow instructions and lift up to 50 lbs. A high school diploma or equivalent is desirable.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Problem solving

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in West Jordan, Utah is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, unload trucks, and maintain store cleanliness. The role emphasizes safety, courtesy, and efficient service in a fast-paced environment.

Prior retail or customer service experience is preferred, with the ability to follow instructions and lift up to 50 lbs. A high school diploma or equivalent is desirable.