Retail Customer Experience Specialist

Walgreens; Scotts Valley (CA); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Job summary

Walgreens in Scotts Valley, CA is seeking a Retail Associate to deliver friendly checkout service and assist customers with products and services. You will greet customers, handle transactions, and maintain clean, well-merchandised shelves while supporting store operations.

The role emphasizes delivering an outstanding customer experience, with opportunities for training and advancement within a fast-paced retail environment. If you enjoy helping neighbors, apply today.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and assist with products and services to deliver a positive customer experience.
• Operate the cash register, process sales, returns, rain checks, and exchanges as needed.
• Keep counters and shelves clean and well merchandised; assist with inventory.
• Recommend items for sale and upsell when appropriate.
• Provide customer service in photo area and assist with web pickup responsibilities.
• Attend training sessions as requested by management.

Skills

Fluent English

Customer service

Retail experience

Job description

Walgreens in Scotts Valley, CA is seeking a Retail Associate to deliver friendly checkout service and assist customers with products and services. You will greet customers, handle transactions, and maintain clean, well-merchandised shelves while supporting store operations.

The role emphasizes delivering an outstanding customer experience, with opportunities for training and advancement within a fast-paced retail environment. If you enjoy helping neighbors, apply today.