Retail Customer Experience Specialist

Walgreens; Salem (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens in Salem, VA is seeking a Customer Service Associate to greet customers, answer questions, and provide friendly, efficient checkout service while keeping the store clean and well merchandised.

You will process purchases, returns, rain checks, and exchanges, manage cash and credit transactions, and assist with inventory, planograms, and in-store promotions. English fluency, flexible schedule, and prior retail experience are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and assist with purchases, answer questions, and resolve issues to ensure a positive experience.
• Process sales, returns, exchanges, rain checks, and refunds per policy.
• Maintain clean counters and shelves and check in merchandise.
• Support store operations and participate in trainings.

Skills

Customer service

Cash handling

English fluency

Job description

Walgreens in Salem, VA is seeking a Customer Service Associate to greet customers, answer questions, and provide friendly, efficient checkout service while keeping the store clean and well merchandised.

You will process purchases, returns, rain checks, and exchanges, manage cash and credit transactions, and assist with inventory, planograms, and in-store promotions. English fluency, flexible schedule, and prior retail experience are preferred.