Retail Customer Experience Specialist

Walgreens; Pontiac (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens stores offer friendly, efficient checkout and a strong focus on customer experience. You will engage customers, assist with product questions, and process sales at the register in a fast-paced environment.

Role emphasizes maintaining shelf presentation, inventory control, and adherence to store policies. Prior retail exposure is a plus, and the team values proactive service and reliability.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience preferred.

Responsibilities

• Greet customers and offer assistance with products and services.
• Register sales on assigned cash register and provide courteous checkout service.
• Recommends items and upsell/promotions to customers.
• Keep shelves clean and merchandised; restock and rotate stock.
• Assist with photo area and other services as needed.

Skills

Fluent English

Customer service

Flexible schedule

Tools

Cash register

POS system

Job description

Walgreens stores offer friendly, efficient checkout and a strong focus on customer experience. You will engage customers, assist with product questions, and process sales at the register in a fast-paced environment.

Role emphasizes maintaining shelf presentation, inventory control, and adherence to store policies. Prior retail exposure is a plus, and the team values proactive service and reliability.