Retail Customer Experience Specialist

Walgreens; Midlothian (TX); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens is seeking an energetic team member to deliver a distinctive customer experience at the register and on the floor. You will greet customers, answer questions, and assist with products and services, ensuring friendly, efficient checkout and service.

You will stock shelves, process transactions, handle returns and exchanges, operate the photo area services, and support store maintenance. The role emphasizes attentiveness, accuracy, and compliance with policies, with opportunities for

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred; prior Walgreens experience preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers and patients by greeting them and offering assistance.
• Recommends items for sale and performs stock/merchandising tasks.
• Handles returns, exchanges, voids, rain checks, and refunds as needed.
• Maintains store cleanliness, inventory, and adherence to policies.
• Operates photo area services and assists with web pick-up orders.
• Supports training and personal development activities as assigned.

Skills

Fluent English

Flexible schedule

Retail experience

Customer service

Job description

Walgreens is seeking an energetic team member to deliver a distinctive customer experience at the register and on the floor. You will greet customers, answer questions, and assist with products and services, ensuring friendly, efficient checkout and service.

You will stock shelves, process transactions, handle returns and exchanges, operate the photo area services, and support store maintenance. The role emphasizes attentiveness, accuracy, and compliance with policies, with opportunities for