Retail Customer Experience Specialist

Family Dollar; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Memphis, TN is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, manage transactions at the register, help stock shelves, and keep the store clean and welcoming.

The role emphasizes friendly interactions, adherence to procedures, and physical tasks like lifting, stocking, and unloading merchandise. A high school diploma is preferred, with experience in customer service highly valued.

Qualifications

• High school diploma preferred.
• Experience in customer service in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing/pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.

Skills

Customer service

Retail experience

Instruction following

Lifting ability

Relationship management

Organization

Communication

Problem solving

Education

High school diploma

Job description

Family Dollar in Memphis, TN is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, manage transactions at the register, help stock shelves, and keep the store clean and welcoming.

The role emphasizes friendly interactions, adherence to procedures, and physical tasks like lifting, stocking, and unloading merchandise. A high school diploma is preferred, with experience in customer service highly valued.