Retail Customer Experience Specialist

TJX; Maryville (TN); Presencial; USD 18.000 - 19.000; Tempo integral

Benefícios oferecidos por esta vaga

Associate discount

EAP

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Resumo da vaga

TJX in Maryville, TN, is seeking a team-oriented associate to deliver outstanding customer service and maintain a clean, organized store. You will engage with customers, promote rewards programs, and support a positive culture while handling purchases, returns, and daily merchandising tasks.

The role requires flexibility in scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment.

Qualificações

• Must possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Ability to lift heavy objects with or without accommodation.

Responsabilidades

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Model established customer experience practices with customers and colleagues.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare items for the sales floor.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain cleanliness and safety on the sales floor and store-wide.
• Provide and receive recognition and constructive feedback; follow labor laws and policies.
• Assist in loss prevention and safety initiatives; perform other duties as assigned.

Conhecimentos

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Lifting heavy objects

Retail experience

Descrição da vaga

TJX in Maryville, TN, is seeking a team-oriented associate to deliver outstanding customer service and maintain a clean, organized store. You will engage with customers, promote rewards programs, and support a positive culture while handling purchases, returns, and daily merchandising tasks.

The role requires flexibility in scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment.