Retail Customer Experience Specialist

Family Dollar Stores Of Connecticut LLC; Manchester (NH); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Connecticut LLC in Manchester, CT is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions and recommendations and manage sales transactions at the cash register.

You’ll help keep the store stocked and clean, unload merchandise, and support safety and friendliness on the floor. We value strong communication, problem-solving, and the ability to follow instructions, with

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, trash and overall neatness.

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem solving

Follow instructions

Lifting 30-50 lbs

Retail experience

High school diploma

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Connecticut LLC in Manchester, CT is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions and recommendations and manage sales transactions at the cash register.

You’ll help keep the store stocked and clean, unload merchandise, and support safety and friendliness on the floor. We value strong communication, problem-solving, and the ability to follow instructions, with