Retail Customer Experience Specialist

The TJX Companies, Inc.; Laurel (MD); On-site; USD 21,697 - 22,386; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision insurance

Paid parental leave

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring for a customer service role at the Marshalls Store in Laurel, Maryland. Candidates are expected to provide an excellent customer experience, maintain store organization, and handle transactions accurately. This position requires strong communication and organizational skills, with a pay range between $15.75 to $16.25 per hour based on experience. Retail experience is preferred, and a flexible schedule is necessary to support business needs.

Qualifications

• Possesses excellent customer service skills.
• Capable of multi‑tasking and responding to changes in direction.
• Able to lift heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices.
• Accurately rings customer purchases and handles transactions.
• Maintains store cleanliness and organizational standards.

Skills

Customer service skills

Communication skills

Organizational skills

Multi-tasking

Detail-oriented

Job description

The TJX Companies, Inc. is hiring for a customer service role at the Marshalls Store in Laurel, Maryland. Candidates are expected to provide an excellent customer experience, maintain store organization, and handle transactions accurately. This position requires strong communication and organizational skills, with a pay range between $15.75 to $16.25 per hour based on experience. Retail experience is preferred, and a flexible schedule is necessary to support business needs.