Retail Customer Experience Associate

The TJX Companies, Inc.; Parrish (FL); On-site; USD 19,286 - 19,975; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

child care discounts

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking enthusiastic individuals for a customer service position at Marshalls in Parrish, Florida. The ideal candidate will demonstrate excellent customer service skills and the ability to work flexibly to meet the needs of the business. Responsibilities include processing transactions, maintaining store standards, and supporting a positive store culture.

Benefits include discounts, 401(k) options, medical coverage, and more. The starting pay is $14.00 to $14.50 per hour, determined by relevant skills and experience.

Qualifications

• Excellent customer service skills are essential.
• Ability to work a flexible schedule to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi-task effectively.
• Ability to respond to unexpected situations appropriately.
• Must be capable of lifting heavy objects with or without accommodation.
• Experience in retail customer service is preferred.

Responsibilities

• Model customer experience practices with customers.
• Support a positive store culture through integrity and respect.
• Accurately handle customer purchases/returns and manage cash.
• Promote credit and loyalty programs.
• Maintain merchandising standards per company procedures.
• Participate in store recovery throughout the day.
• Ensure store cleanliness and organization.
• Provide feedback and recognition.
• Support shrink reduction goals.
• Maintain a safe work environment.

Job description

The TJX Companies, Inc. is seeking enthusiastic individuals for a customer service position at Marshalls in Parrish, Florida. The ideal candidate will demonstrate excellent customer service skills and the ability to work flexibly to meet the needs of the business. Responsibilities include processing transactions, maintaining store standards, and supporting a positive store culture.

Benefits include discounts, 401(k) options, medical coverage, and more. The starting pay is $14.00 to $14.50 per hour, determined by relevant skills and experience.