Retail Customer Experience Specialist

Walgreens; Kinnelon (NJ); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Walgreens in Kinnelon, NJ is seeking a Customer Experience Associate to deliver friendly, efficient checkout service and help customers find products and solutions. You will greet customers, operate a cash register, handle transactions, and assist with stock, displays, and store cleanliness while following company policies and procedures.

This role includes ensuring accurate cash handling, promoting add-on items, supporting photo services, and contributing to a positive, inclusive shopping

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Recommends items for sale to customer and suggests trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with web pick-up responsibilities (monitors orders, fills orders, delivers orders to customers).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Skills

Customer service

Cash handling

Merchandising

Job description

Walgreens in Kinnelon, NJ is seeking a Customer Experience Associate to deliver friendly, efficient checkout service and help customers find products and solutions. You will greet customers, operate a cash register, handle transactions, and assist with stock, displays, and store cleanliness while following company policies and procedures.

This role includes ensuring accurate cash handling, promoting add-on items, supporting photo services, and contributing to a positive, inclusive shopping