Retail Customer Experience Specialist

Walgreens; Hollins (VA); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

Walgreens in Hollins, VA is seeking an associate to deliver a distinctive customer experience at the register and on the sales floor. You will greet customers, assist with products, and handle transactions while maintaining clean displays and accurate stock levels.

The role emphasizes friendly, efficient service, upsell opportunities, and compliance with store policies. Flexible scheduling including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Resolves customer issues and answers questions to ensure a positive experience.
• Maintains clean, well-merchandised counters and shelves and checks in merchandise.
• Assists with store displays, returns, exchanges, and basic inventory tasks.
• Provides customer service in the photo area and supports exterior and interior maintenance.

Skills

Customer service

Cash handling

Merchandising

English fluency

Job description

Walgreens in Hollins, VA is seeking an associate to deliver a distinctive customer experience at the register and on the sales floor. You will greet customers, assist with products, and handle transactions while maintaining clean displays and accurate stock levels.

The role emphasizes friendly, efficient service, upsell opportunities, and compliance with store policies. Flexible scheduling including evenings and weekends is required.