Retail Customer Experience Specialist

Dollar Tree, Inc.; Hines (OR); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Hines, Oregon is seeking a Customer Service Associate to deliver a positive shopping experience.

You will assist customers, handle transactions at the register, maintain store cleanliness, restock merchandise, and support loading and unloading shipments as needed. We value dependable team players with strong communication and problem-solving skills, able to follow instructions and work safely in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Sales experience

Communication

Physical ability

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Hines, Oregon is seeking a Customer Service Associate to deliver a positive shopping experience.

You will assist customers, handle transactions at the register, maintain store cleanliness, restock merchandise, and support loading and unloading shipments as needed. We value dependable team players with strong communication and problem-solving skills, able to follow instructions and work safely in a fast-paced retail environment.