Customer Experience Specialist

Dollar General Corporation; Hickory (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Sales Associate to be the primary point of contact for customers, helping them locate and purchase merchandise, operating the cash register, stocking and organizing products, and keeping the store clean and orderly.

The role requires friendly, efficient service, basic math and cash handling skills, ability to follow planograms, and teamwork to support store profitability and customer satisfaction.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal communication

Safety policies

Planograms

Cash handling

Mathematical skills

Cash register

Stock merchandising

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Sales Associate to be the primary point of contact for customers, helping them locate and purchase merchandise, operating the cash register, stocking and organizing products, and keeping the store clean and orderly.

The role requires friendly, efficient service, basic math and cash handling skills, ability to follow planograms, and teamwork to support store profitability and customer satisfaction.