Retail Customer Experience Specialist

Walgreens; Ballenger Creek (MD); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is looking for a Retail Associate to deliver a distinctive customer experience at the checkout and help customers find products and services. You will greet customers, ring up purchases, and assist with exceptional service while maintaining clean, shelved displays and stock.

The role emphasizes friendly, efficient service, knowledge of store systems, and adherence to policies. Prior retail experience and flexibility for evenings and weekends are preferred, with opportunities across

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Greet customers and offer assistance with products and services.
• Provide courteous, fair, friendly, and efficient checkout service at the register.
• Recommends items and trade-up/companion products.
• Process purchases, refunds, returns, and exchanges as needed.
• Keep counters and shelves clean and well merchandised.
• Assist with maintenance and displays, stock rotation, and inventory.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Communication

Teamwork

Tools

POS system

Store equipment

Job description

Walgreens is looking for a Retail Associate to deliver a distinctive customer experience at the checkout and help customers find products and services. You will greet customers, ring up purchases, and assist with exceptional service while maintaining clean, shelved displays and stock.

The role emphasizes friendly, efficient service, knowledge of store systems, and adherence to policies. Prior retail experience and flexibility for evenings and weekends are preferred, with opportunities across