Retail Customer Experience Specialist

Dollar Tree Stores; DeSoto (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail chain is seeking a Customer Service Associate to enhance the shopping experience for all customers. The associate will assist with questions, manage transactions, and maintain store cleanliness and security. Preferably, candidates should have previous customer service experience and a high school diploma. This full-time role requires excellent interpersonal skills and the ability to lift 30-50 lbs. A welcoming and positive environment awaits qualified individuals.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Must be able to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Problem-solving and decision-making skills

Ability to lift between 30 and 50 lbs.

Education

High school diploma or equivalent

Job description

A leading retail chain is seeking a Customer Service Associate to enhance the shopping experience for all customers. The associate will assist with questions, manage transactions, and maintain store cleanliness and security. Preferably, candidates should have previous customer service experience and a high school diploma. This full-time role requires excellent interpersonal skills and the ability to lift 30-50 lbs. A welcoming and positive environment awaits qualified individuals.