Retail Customer Care Associate

Family Dollar; Chicago (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A prominent retail company is seeking a Customer Service Associate to enhance the shopping experience. Responsibilities include assisting customers, managing transactions, ensuring store cleanliness, and maintaining security. Ideal candidates will have a high school diploma and previous retail experience. This role requires physical stamina, strong communication, and problem-solving skills, providing a supportive and respectful work environment.

Qualifications

• Previous customer service experience in a retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, and other physical tasks.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service

Communication skills

Problem-solving

Organization

Education

High school diploma or equivalent

Job description

A prominent retail company is seeking a Customer Service Associate to enhance the shopping experience. Responsibilities include assisting customers, managing transactions, ensuring store cleanliness, and maintaining security. Ideal candidates will have a high school diploma and previous retail experience. This role requires physical stamina, strong communication, and problem-solving skills, providing a supportive and respectful work environment.