Retail Customer Experience Specialist

Worksourceheartofgeorgia; Claxton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Worksourceheartofgeorgia is seeking a Customer Service Associate in Claxton, Georgia. The role involves assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive shopping experience. Candidates should have a preference for a high school diploma and previous customer service experience in retail or similar environments. Strong organizational, communication, and problem-solving skills are essential. The position offers various benefits, including medical, dental, and vision insurance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet physical demands.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive and respectful environment with all interactions.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Relationship management skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Worksourceheartofgeorgia is seeking a Customer Service Associate in Claxton, Georgia. The role involves assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive shopping experience. Candidates should have a preference for a high school diploma and previous customer service experience in retail or similar environments. Strong organizational, communication, and problem-solving skills are essential. The position offers various benefits, including medical, dental, and vision insurance.