Retail Customer Experience Specialist

Worksourceheartofgeorgia; Metter (GA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Job summary

Worksourceheartofgeorgia in Metter, Georgia is looking for a Customer Service Associate to provide exceptional customer service and contribute to a welcoming shopping atmosphere. Responsibilities include assisting customers, managing cash transactions, maintaining store cleanliness, and ensuring a safe environment. Ideal candidates will have a high school diploma and retail experience with strong communication and problem-solving skills. The role also requires physical capabilities to manage store responsibilities.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet physical demands.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Relationship management

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Worksourceheartofgeorgia in Metter, Georgia is looking for a Customer Service Associate to provide exceptional customer service and contribute to a welcoming shopping atmosphere. Responsibilities include assisting customers, managing cash transactions, maintaining store cleanliness, and ensuring a safe environment. Ideal candidates will have a high school diploma and retail experience with strong communication and problem-solving skills. The role also requires physical capabilities to manage store responsibilities.