Retail Customer Experience Pro — Flexible Hours

Belk; Georgetown (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Belk is hiring for multiple positions across Sales, Support, Fragrances, Store Fulfillment, and more. This opportunity invites friendly, customer-focused individuals to join a team that values you and supports growth.

Full-time, part-time and flex roles are available. Expect a dynamic retail environment with emphasis on service, teamwork, and store operations. Training and development are emphasized to help you succeed.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Tech savvy

Flexible schedule

Mobility in store

Lifting 50 lbs

Job description

Belk is hiring for multiple positions across Sales, Support, Fragrances, Store Fulfillment, and more. This opportunity invites friendly, customer-focused individuals to join a team that values you and supports growth.

Full-time, part-time and flex roles are available. Expect a dynamic retail environment with emphasis on service, teamwork, and store operations. Training and development are emphasized to help you succeed.