Retail Customer Experience Pro

Walgreens; Lexington (NC); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Lexington is seeking a customer-focused associate to greet customers, assist with products and services, and deliver a friendly checkout experience. You will register purchases, handle payments, refunds, and exchanges, and help keep the store clean and well merchandised.

The role requires willingness to work flexible hours, including evenings and weekends, with prior retail experience preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Handle checkout on cash register, process payments, refunds, and exchanges.
• Provide courteous, fair, and efficient checkout service and upsell where appropriate.
• Keep counters and shelves clean and merchandised; assist with inventory and pricing as directed.
• Assist with store displays, promotions, and stock rotation to maintain shop appearance.
• Provide customer service in photo area (passport photos, poster prints) and assist web-pickup orders.

Skills

Customer service

Retail experience

English fluency

Job description

Walgreens in Lexington is seeking a customer-focused associate to greet customers, assist with products and services, and deliver a friendly checkout experience. You will register purchases, handle payments, refunds, and exchanges, and help keep the store clean and well merchandised.

The role requires willingness to work flexible hours, including evenings and weekends, with prior retail experience preferred.