Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Irving (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring at a TJ Maxx store in Irving, TX. Join a diverse team delivering exceptional customer service, processing transactions, and supporting store operations.

You will work a flexible schedule, promote loyalty programs, and follow merchandising and safety procedures while contributing to a positive store culture. This role emphasizes teamwork, adaptability, and reliable performance.

Qualifications

• Customer service skills required to interact with customers.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Able to lift heavy objects with or without accommodation.
• Retail experience preferred.

Responsibilities

• Model and uphold customer experience practices with internal and external customers.
• Ring purchases/returns and count change according to SOPs.
• Promote credit and loyalty programs and support store culture.
• Prepare merchandise for sales floor following procedures.
• Participate in store recovery and cleanliness tasks.
• Support safety, labor policies, shrink reduction, and incidents as needed.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Teamwork

Physical stamina

Job description

The TJX Companies, Inc. is hiring at a TJ Maxx store in Irving, TX. Join a diverse team delivering exceptional customer service, processing transactions, and supporting store operations.

You will work a flexible schedule, promote loyalty programs, and follow merchandising and safety procedures while contributing to a positive store culture. This role emphasizes teamwork, adaptability, and reliable performance.