Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Hoover (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate in Hoover, AL.

You will deliver a highly satisfactory customer experience, engage with shoppers, follow loss prevention and operations standards, and support multiple store areas as needed to meet business demands. You will excel in a fast-paced retail environment, maintain a clean store, promote loyalty programs, and contribute to a positive team culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to change.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Rings customer purchases/returns and handles cash accuracy per procedures.
• Promotes credit and loyalty programs and maintains merchandising standards.
• Processes and prepares merchandise for the sales floor and supports store recovery.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Job description

The TJX Companies, Inc. is seeking a customer-focused associate in Hoover, AL.

You will deliver a highly satisfactory customer experience, engage with shoppers, follow loss prevention and operations standards, and support multiple store areas as needed to meet business demands. You will excel in a fast-paced retail environment, maintain a clean store, promote loyalty programs, and contribute to a positive team culture.