Retail Customer Experience Associate (Part-Time)

Dollar Tree Stores INC; Salisbury (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Salisbury, NC to deliver a great shopping experience. You will assist customers, process transactions at the register, and maintain store cleanliness and stock levels.

The role requires strong customer service and communication skills, with the ability to lift 30–50 lbs and stand for long periods. Part-time opportunity with benefits and opportunities to grow within the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Excellent customer service

Communication

Strong organizational skills

Lift 30-50 lbs

Retail experience

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Salisbury, NC to deliver a great shopping experience. You will assist customers, process transactions at the register, and maintain store cleanliness and stock levels.

The role requires strong customer service and communication skills, with the ability to lift 30–50 lbs and stand for long periods. Part-time opportunity with benefits and opportunities to grow within the company.