Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Lancaster (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Lancaster, CA for a part-time role. You will assist customers, handle transactions at the register, and help maintain a safe, clean store environment.

Responsibilities include stocking, receiving merchandise, and delivering friendly service while following store policies. Ideal candidates have a high school diploma and prior retail or service experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Lancaster, CA for a part-time role. You will assist customers, handle transactions at the register, and help maintain a safe, clean store environment.

Responsibilities include stocking, receiving merchandise, and delivering friendly service while following store policies. Ideal candidates have a high school diploma and prior retail or service experience.