Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Germantown (MD); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Germantown, MD is seeking a Customer Service Associate to provide a positive shopping experience for every customer. You will assist with questions, handle sales transactions at the register, and help maintain store appearance and safety.

Your duties include stocking, receiving merchandise, unloading trucks, and restocking as needed while keeping areas neat. Strong customer service and communication skills are essential, and prior retail experience is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Excellent communication

Problem solving

Education

High school diploma

Job description

Dollar Tree in Germantown, MD is seeking a Customer Service Associate to provide a positive shopping experience for every customer. You will assist with questions, handle sales transactions at the register, and help maintain store appearance and safety.

Your duties include stocking, receiving merchandise, unloading trucks, and restocking as needed while keeping areas neat. Strong customer service and communication skills are essential, and prior retail experience is preferred.