Retail Customer Experience Associate I

dollartree; Pontiac (MI); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Pontiac, Michigan is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the cash register, and help stock and maintain the store environment.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, with training provided.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Ensure a clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Physical stamina

Retail experience

Education

High school diploma

Job description

Family Dollar in Pontiac, Michigan is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the cash register, and help stock and maintain the store environment.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, with training provided.