Retail Customer Experience Associate I

Dollar Tree, Inc.; Lake Station (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Lake Station, Indiana is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions, keep the store stocked, and ensure safety and cleanliness across the premises.

Responsibilities include unloading merchandise, replenishing shelves, and maintaining a friendly, professional atmosphere for customers and teammates. This role emphasizes reliability, teamwork, and strong communication.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail or similar settings is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and perform frequent walking, standing, and bending.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment.
• Ensure a safe, respectful environment with professional interactions.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Lifting ability

Education

High school diploma or equivalent

Job description

Family Dollar in Lake Station, Indiana is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions, keep the store stocked, and ensure safety and cleanliness across the premises.

Responsibilities include unloading merchandise, replenishing shelves, and maintaining a friendly, professional atmosphere for customers and teammates. This role emphasizes reliability, teamwork, and strong communication.