Retail Customer Experience Associate I

dollartree; Green Bay (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Green Bay, WI is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, stock shelves, and help unload merchandise while maintaining store cleanliness.

The role emphasizes teamwork, reliability, and strong communication. This part-time position requires a high school diploma or equivalent and prior retail/service experience is preferred. Growth opportunities at a national retailer available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Green Bay, WI is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, stock shelves, and help unload merchandise while maintaining store cleanliness.

The role emphasizes teamwork, reliability, and strong communication. This part-time position requires a high school diploma or equivalent and prior retail/service experience is preferred. Growth opportunities at a national retailer available.