Retail Customer Experience Associate - Flexible Schedule

Walgreens; Ottawa (IL); On-site; USD 20,664 - 24,108; Full time

Job summary

Walgreens is seeking a customer-focused associate in Illinois to provide friendly checkout service, assist customers with product recommendations, and maintain organized, well-stocked sales floors. The role supports photo services and in-store pickup for online orders.

The position emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior retail experience. Walgreens practices equal opportunity employment and values diverse backgrounds.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet and assist customers with courteous, friendly checkout service.
• Register sales on the cash register and handle cash, returns, and exchanges as needed.
• Recommends items and suggests trade-up or companion products.
• Maintain clean, well merchandised counters and shelves; assist with pricing and restocking.
• Provide customer service in the photo area and assist with web order pickup.
• Ensure compliance with store policies and asset protection procedures.

Skills

Customer service

Cash handling

Merchandising

English proficiency

POS systems

Tools

POS systems

Job description

Walgreens is seeking a customer-focused associate in Illinois to provide friendly checkout service, assist customers with product recommendations, and maintain organized, well-stocked sales floors. The role supports photo services and in-store pickup for online orders.

The position emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior retail experience. Walgreens practices equal opportunity employment and values diverse backgrounds.