Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Brighton (MI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a detail-oriented Retail Associate for HomeGoods in Brighton, MI. You will deliver a high-quality customer experience, maintain clean store environments, and support daily operations across departments.

Responsibilities include processing purchases, promoting loyalty programs, and ensuring merchandise readiness. The role requires adaptability, strong communication, and teamwork in a fast-paced retail setting.

Qualifications

• Demonstrates excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking in a fast-paced environment.
• Responds effectively to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Models established customer experience practices with customers and coworkers.
• Promotes and supports a positive store culture with honesty and respect.
• Rings customer purchases/returns accurately and handles cash per procedures.
• Promotes credit and loyalty programs to customers.
• Maintains merchandising standards and follows procedures for sales floor readiness.
• Packs and prepares merchandise for the floor following company standards.
• Participates in store recovery and retail floor upkeep as needed.
• Maintains cleanliness and organization of the sales floor and store areas.
• Offers recognition and constructive feedback to colleagues.
• Complies with labor laws, policies, and procedures.
• Supports shrink reduction initiatives and safety awareness.
• Performs other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. is seeking a detail-oriented Retail Associate for HomeGoods in Brighton, MI. You will deliver a high-quality customer experience, maintain clean store environments, and support daily operations across departments.

Responsibilities include processing purchases, promoting loyalty programs, and ensuring merchandise readiness. The role requires adaptability, strong communication, and teamwork in a fast-paced retail setting.