Retail Customer Experience Associate (Entry-Level)

dollartree; Quinlan (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Quinlan, Texas is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage transactions at the register, and help keep the store clean and well-stocked.

In this part-time role, you will process merchandise, support unloading trucks, and contribute to a safe, friendly store environment. We value reliable, customer-focused teammates who can handle a fast-paced retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, bathrooms, floors, trash, and presentable areas.
• Other duties as assigned.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Quinlan, Texas is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage transactions at the register, and help keep the store clean and well-stocked.

In this part-time role, you will process merchandise, support unloading trucks, and contribute to a safe, friendly store environment. We value reliable, customer-focused teammates who can handle a fast-paced retail setting.