Retail Customer Experience Associate

Dollar Tree; Wills Point (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Educational Assistance

And much more!

Job summary

Dollar Tree Stores is seeking a Customer Service Associate to join our team in Wills Point, Texas. You will assist customers, handle sales transactions, and help maintain stock and store cleanliness to ensure a positive shopping experience.

You will lift items, unload trucks, and support store operations while delivering friendly, professional service and upholding safety and security standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate to join our team in Wills Point, Texas. You will assist customers, handle sales transactions, and help maintain stock and store cleanliness to ensure a positive shopping experience.

You will lift items, unload trucks, and support store operations while delivering friendly, professional service and upholding safety and security standards.