Retail Customer Experience Associate

Finish Line; Upper Moreland Township (Montgomery County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Retirement plans

Career growth

DEI initiatives

Dynamic environment

Job summary

JD Finish Line in Upper Moreland Township, PA is seeking an Associate to help deliver exceptional customer experiences and support daily store operations. You will be part of a vibrant team, shaping the store’s success through attentive service and strong teamwork.

The role emphasizes customer care, sales focus, inventory upkeep, merchandising, and compliance with health & safety policies. Flexibility to work weekends and holidays, plus basic math and POS familiarity, are highly valued.

Qualifications

• Experience: Proven experience in retail or similar role with a track record of achieving sales targets.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills in a fast-paced environment.
• Flexibility: Willingness to work flexible hours, including weekends and holidays.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Sales & Performance: Drive store sales via effective merchandise management and promotions.
• Operational Excellence: Handle inventory, visual merchandising, shipments, and store maintenance.
• Team Collaboration: Work with team members to achieve sales and operational goals.
• Additional duties and projects as required.

Skills

Experience

Customer-Centric

Communication & Collaboration

Flexibility

Tech-Savvy

Job description

JD Finish Line in Upper Moreland Township, PA is seeking an Associate to help deliver exceptional customer experiences and support daily store operations. You will be part of a vibrant team, shaping the store’s success through attentive service and strong teamwork.

The role emphasizes customer care, sales focus, inventory upkeep, merchandising, and compliance with health & safety policies. Flexibility to work weekends and holidays, plus basic math and POS familiarity, are highly valued.